#13814
bigmatesupport
Participant

Also, each time the syrus device reboots, the “sudo apx-system set –default-gw=192.168.9.xxx” command needs to be entered, changing the last octect digit in the IP. This is because the IP changes with each reboot, in addition to this setting being wiped.

Further, when attempting this on a syrus 4G device to update the apex os version using both the management tool and the syrus cloud, it did not work. Support provided the following commands:

apx-core install apx-key
apx-key –update

apx-os-update start -f -p https://syrus4.dctserver.com/apex/releases/apex-lite-23.10.1

After this, the update worked. Note, the version you need to download may be newer than this in the future.