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We offer our members access to a vast library of technical documents, downloads, release updates, FAQs, and tutorials for Accessories, Pegasus Gateway, and Syrus Series that help you further develop from the edge.

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Syrus 3 & CloudConnect Firmwares 3.4.65 (beta)

Level Cost Support Library Syrus Integration Manual Personalized Support Chat Support Team Access
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Basic Free ✅ ❌ ❌ ❌ ❌
Syrus 2G/3G Technical Manual $240/year ✅ ❌ ✅ ❌ ❌
Full Support Library + Personalized Support $240/month ✅ ✅ ✅ ✅ ✅
Pegasus Platform owner $25/month on Pegasus Bill or $240/year Support Library ✅ ✅ ✅ ✅ ✅

Login now if you are already registered or select a membership plan below:

Basic

Free

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Cost: FREE

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Syrus 2G/3G Technical Manual

$240/year

  • All of the benefits from the Free membership, plus…
  • See the full technical integration manual including protocol information for Syrus 2G/3G devices
  • Access to Syrus Watch – Remote Hardware Diagnostics / Automatic SIM Card IMSI, ID, & Carrier linking with device IMEI
  • Video-tutorials and Online training/webinar videos
  • Complete diagnostic documentation to recover devices
  • ECU Monitor – Links to vehicle manufacturer documentation
  • Instant updates on firmware releases with complete description detail
  • Technical Support via email for old Antares GPS devices. End of Life (EOL) for Antares GPS devices was on September 2010
  • Advanced documentation and technical support material for DCT University Certification Program

Cost: $240/year

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Full Support Library + Personalized Support

$240/month or $25/month Pegasus Owner

  • All of the benefits from the Free & Technical Integration Manual memberships, plus…
  • Access to full knowledgebase library
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  • Over-the-air secure scripting using SyrusWatch. Mail support for this request.
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    • and many more!

    Cost: $240/month regular users or $25/month Pegasus owners

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$25/Month Pegasus Owner

Syrus IoT Dev Kit

Full Access + Chat included

With the Syrus IoT Dev Kit, add any listed accessory and start creating innovative applications for:

  • Driver Identification & Performance
  • Driver safety & fatigue alert monitoring
  • Mobileye Driver Assistance Real Time Telematics
  • Engine Diagnostics for J1708/J1939
  • Cold Chain Temperature Monitoring
  • Two-way audio verification
  • Tire Pressure & Temperature Monitoring
  • Fuel Level and Gas Performance
  • Photo capturing for security checks

The Syrus IoT Dev Kit includes: Programming board, USB cable, Power cable, 1 Syrus 3G Bluetooth (P/N: S3GBT-2481A), 2 Bluetooth tags, 1 iButton, 1 Microphone, 1 GPS antenna, 1 SIM card (with 5MB monthly for 1 year), 1 year access to Support Library.

Cost: $599*

*After 1 year renewal for the membership of the site is the rate of the Support Library.

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Access to the Online Support Library is subject to interested parties with general interests and/or a standard NDA signed with DCT.

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Recent Topics

  • Downloading SyrusJS configuration from Syrus4 Remotely from CLoud
  • How to use the new Configurator
  • Uploading a J1939 parameters file to Syrus4 and configuring Over the air
  • Creating an iButton list inside Syrus 4
  • Virtual Copilot System Configuration

Recent support articles

  • Syrus 3 & CloudConnect Firmwares 3.4.65 (beta)
  • Syrus 3 & CloudConnect Firmwares 3.4.61 (beta)
  • Pegasus Release – February 2021
  • Pegasus Release – January 2021
  • Pegasus Release – December 2020

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