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Archive for category: General Announcement

2

Improved Support System

Updated guidelines for Support! Last year we introduced the Personalized Support Chat via Slack, since then it has grown tremendously and our team has been able to resolve cases and complete projects faster than ever before.  This year we are introducing some changes to this structure that will take effect on April 1, 2020. The...

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6

Support Site Updated

Accounts with Premium Access have a lot of new features, including: [list icon=”carat-1-e”] [item]Community Forum – Get help, learn tips, and be informed on news[/item] [item]New Sample Script Configurations – Syrus Features [/item] [item]New Appendix Video – Working with Terminal Application[/item] [item]Updates to Input/Output Expander Page[/item] [item]New Video Tutorials Page[/item] [item]New Jamming Tutorial – In...

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