[bigmatesupport]

Also, each time the syrus device reboots, the “sudo apx-system set –default-gw=192.168.9.xxx” command needs to be entered, changing the last octect digit in the IP. This is because the IP changes with each reboot, in addition to this setting being wiped.

Further, when attempting this on a syrus 4G device to update the apex os version using both the management tool and the syrus cloud, it did not work. Support provided the following commands:

apx-core install apx-key
apx-key –update

apx-os-update start -f -p https://syrus4.dctserver.com/apex/releases/apex-lite-23.10.1

After this, the update worked. Note, the version you need to download may be newer than this in the future.

• This reply was modified 1 year ago by bigmatesupport.

[bigmatesupport]

The linux commands are incorrectly formatted, using “–” instead of “-“. This caused syntax errors. Also note the interface may need to change depending on your pc’s interface names. The gateway ip address specified in step 4 is the ip of the interface specified in the 4th command in step 3.

• This reply was modified 1 year ago by bigmatesupport.

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