Guía en Español

Quick Start #

This is a quick start into using the Gateway effectively.

Common Terminology

  • Gateway – used to refer to the actual tracking page, system or portal
  • Device – electronic equipment that’s installed in cars primarily for fleet management
  • Events – whenever the device pings the server or reports, it sends an ‘event’.  This event generally has location info, but it can also include other info such as engine data or photos.
  • Asset – an asset is generally referred to a person or individual that can be tracked and assigned to vehicles
  • Vehicles – primary tracking unit that the platform monitors
  • Entities – refers to any vehicles or assets
  • Modules – used to refer to the mini applications inside the system, such as tracking, trips, alerts, etc
  • Widgets – sections inside the modules with different functionalities
  • Automation – the name of the module where notifications (triggers) are created
  • Triggers – also known as alerts or notifications, they can use a combination of conditions and make many actions happen
  • MDT – is a device mode where you can send text to the device directly via it’s communication port
  • Taurus – mobile application that’s used to track the phone’s location


Home page

On the home page you can click on the forgot password link to send a password reset link to your email. You can also stay logged into the system by clicking on the Remember me button.

Once logged in you can change the preferences of your system by clicking on the person icon in the upper right hand corner and clicking Preferences.


Once you’ve set the preferences you will find the menu to the different apps on the upper left hand corner.  If you don’t have access to any of the apps please contact your site administrator.


Tracking #


The tracking module is used to monitor any number of vehicles or assets in real-time! It can provide insights on the operation of your fleet and give you the information you’re looking for fast.

Vehicle List #

Selecting our Entities

The first thing we want to do is click on the    button, this opens a panel that lets us select the Groups, Assets, or Vehicles we want to monitor.  You can click on the   icon anytime to open the entities selector dialog.

Once you have selected your entities the map will adjust to fit them all based on their last known location.  The entities have the following icons to demonstrate their status

 – stationary or parked and it’s OFFLINE

 – stationary or parked and it’s ONLINE

 – moving but it’s OFFLINE

 – moving and it’s ONLINE

Although the devices tend to stay ONLINE the majority of the time, it is normal for them to go OFFLINE, this can happen for many reasons, but the most common are that there is little / no coverage in that location, or there’s network congestion in the area, or the device is entering it’s Low Energy Usage mode (Sleep Mode) momentarily, etc.


Search, Group and Zone Filters

After selecting the entities we need we can search for a specific one by writing the name of the vehicle or asset.  We can also click on the  icon to filter by a specific group of vehicles, or the   icon to filter by a particular zone/geofence.


Advanced Filters

On the bottom left we have the  icon which is used to further filter the list of entities.  Clicking on it opens a bottom panel with different possible filters, such as: Ignition ON, Photo, Low Battery Level.  You can combine the filters to, so for example you could see a list of all entities with No Power, No GPS, and are Offline all at the same time.


Switching Views & Sorting

Using the  icon along the bottom, you can switch from 4 views that will show you different information about your entities.  In all 4 views you will see the name of the Entity on the top left, if that entity is inside a geofence underneath, and the last known address of that entity underneath that.  You can switch from:

  • Zen / Minimalistic – shows the state of the entity, and it’s last communication, the goal of this view is to keep the content minimal so any icon signifies a critical warning or something that needs attention.  Hover over the icons for more information.

  • Location Info – this shows you ignition state as well as the current location related information of your entity, including the current speed they’re traveling at, how long it’s been moving or parked, and the quality of the GPS information.

  • Asset – this view shows any asset or vehicle that is associated to the entity.  So for example if you linked your Taurus App to a vehicle the driver would show in this view.  The asset can also come from a valid iButton identification, RFID tag, Bluetooth Tag, or Fingerprint ID.

  • IOs & Accessory – this view shows the status of your entity’s inputs & outputs, as well as the other accessory information.  Works with Photos, Fuel Sensor, ECU monitor, Temperature Sensor & more.

You can sort by clicking on the   icon, this will bring up a selector where you can choose to sort ascending / descending and to update automatically. You can sort by time, trip state, online, name, and speed.


Navigating the Map

There are icons on the map that help you with the navigation of your entities. You can click on the  icon to ungroup entities that are too close together.  You can click click on  icon to fit the view of the currently filtered list of vehicles. The  icon is used to make the map full screen.  On the bottom right there’s buttons to zoom in and out of the map.


Address & Geofence Lookups 

The search on the upper right hand side is used to find an address or a geofence, there’s a line separator that divides both sections.


Exploration Mode & Nearby

Clicking on the  icon next to the Search will show you more options, one of these is the exploration mode.  Exploration mode can be used to find an address on the map and the entities that are near it.  Activate the mode by clicking on the  icon and click anywhere on the map, on the dialog you can then click on the  icon to search for entities within 10km of that point.


Changing the Map Type

You can change the map provider to others such as: Open Street Maps, Mapbox, or Google Maps (note that admins have to enable the Mapbox & GoogleMaps) . To change the map type click on the more menu  and go to the settings  icon. Select the map type you’d like and save your results by clicking on the  icon.  Note that this changes the map of the other modules like Trips & Geofences.





Vehicle Cards #

Vehicle Dashboard & Cards

Once you double click on the entity you want to view you will see that entity’s dashboard view.  In the dashboard there are different cards that will give you information on the live status of that entity.  There’s a card for:

  • Alerts – view the unattended alerts for this entity
  • Pin Drop / Safe Zone – manage a virtual fence around the entity, and be informed when the entity leaves
  • Live Info and Events – view the last reported events
  • Trip History – view a history of where the entity has been in the last 3 days
  • Asset/Vehicle – view any currently assigned entity such as the information of the vehicle or asset.
  • Photos – see the last photo captured and its location & time.
  • Features – manipulate the devices’ features such as the Safe Engine Immobilization or activate a different output.
  • Sensors & Inputs – view the state of any connected inputs & sensors
  • Metrics – see information relevant to the odometer or total engine on time

as well as these cards there’s also different widgets or sections in the  menu with information about:

  • Details – view the entity’s details and it’s properties
  • Chat – if you have an asset selected you can chat with that asset directly
  • MDT – if you have a vehicle selected you can send messages to the device that’s connected to it (note that these messages are not device commands)


Events List 

The events list is where you see the device’s last generated messages, these events can be generated when the device detects the vehicle’s ignition is ON, or the vehicle speeds too much, etc.


Safe Zone 

The safe zone is a feature that creates a virtual fence or perimeter around your entity and can notify you via email the next time that perimeter is breached.  It can also perform automatic actions when the fence is breached, such as activating the Safe vehicle Immobilization feature.

On the map you can tell when a vehicle has violated it’s safe zone because the icon will change to red and pulsate.


Viewing the Routes (beta)

The routes view shows you the vehicle’s active route, please note that routes appear 2 hours before the scheduled start time, and up to 4 hours after the time of arrival at the destination, unless there’s another route scheduled before this, in which case it shows the next route.

Routes can have as many checkpoints as you want, and in tracking you can keep track of the routes completion by seeing the scheduled time of arrival and whether or not they’re on time or have missed their next checkpoint.


Viewing the History

The history view inside of tracking is meant to show you the last 3 days worth of trips quickly.  When you click on history you will see an overview of the last trips the entity performed.  Clicking on the trip will show you it’s path on the map, you can click on the right icon  to get more details on that particular trip.  Click on the back arrow to go back to the list of trips.

Just like in the vehicle list, you can switch the information that’s shown in the list of trips by clicking on the switch icon on the bottom . Some of the information that’s shown includes the max speed for the trip, as well as the amount of time spent over the speed limit, the time spent in idle, or the amount of fuel consumed.

From the list of trips you can also only view the stops that were made or both the trips and stops using the   icons along the bottom.


Activating the Outputs

From the dashboard we can activate or deactivate the Safe Engine Immobilization by clicking on the button on the right of the icon. (Please note that Safe Engine Immobilization is a feature that has to be previously installed by a professional inside your vehicle).

 – regular normal state, the vehicle’s starter or ignition is operating normally.

 – engine is immobilized, the ignition switch will not work until the system deactivates the immobilization.



There’s a card for viewing the last photo captured with the Taurus app or the Photocam accessory, you can also browse a list of previous photos taken.


Vehicle Details

Under the  menu you will see details which shows you more information about the details of the entity selected.

The QR code in this section is used by the Taurus app for vehicle assignment / linking.


ECU or Engine Data

This section will show you the engine’s data if you have an ECU monitor connected to your vehicle.



The chat or MDT widget (depending on whether you have an asset or a vehicle selected) can be used to message an asset using the Taurus app, or send messages to the device’s communication port.


Map Navigation

Besides the map icons seen in the vehicle list, there are also similar icons in the vehicle dashboard as well as some new ones with different interactions.

 – fit all the entities from the vehicle list into view

 – group or cluster entities that are near each other

 – follow the entity as it moves

 – bring the entity back to focus on it in the map

 – show all the entities from the list in the map


Trips #

The trips module is used to get a historical view of the trips that your entities have made at anytime in the past.

To get started simply select one or many entities from the selector, and a time range by clicking “Today” along the bottom of the selector.

Next, click on the button “GET” to retrieve the trips.



The list of trips can be changed to show only   trips or  stops or both. To do so simply click on the icons along the bottom to switch between views.

You can also select a different metric to view for every trip by clicking the  icon.

For every trip there are metrics for:

  • Ignition (time & percentage)
  • Speeding (max & time)
  • Idling (time & percentage)
  • Acceleration (most aggressive acceleration/deceleration)
  • Driver
  • Fuel efficiency
  • Fuel consumed / wasted


Depending on how many days you selected you’ll be able to scroll left and right through those days and quickly see where the vehicle was that day.



The map shows the paths and a pin marker with a letter that represents the stops the entity made.

These markers and paths can be different colors depending on whether only one day is being viewed, then every trip is a different color. If there’s multiple days selected then there’s a different color per day.

Keep in mind that the stop markers have letters of the alphabet that are in chronological order according to where they were first.

So for example in the view below we can see that the vehicle traveled on August 5 from A->B->C which happened on a trip going north.


The calendar can be pulled up at any time, just by clicking on an entity and clicking on the  icon next to the date range or from the toolbar.

Calendar shows you a daily summary of the metric selected. You can select different metrics and the calendar will update accordingly.

You can also view totals for a range selected, just click on the  icon and you’ll have two tabs that show you the totals for the range selected on the calendar, and the entire month.


Browse trips summary

The summary of the trips list can give you a quick look at the totals for the selected time range. You can expand the list by clicking on the expand icon and this will give you all the available metrics.

Tip: you can select your most important metrics from the list by clicking on the star to favorite them. Up to 5 items can be favorited at a time.

Event details

The detailed event view can be seen from


The graphs along the bottom of the trips synchronize with the data that you view on the map.  In other words you can navigate the different metrics and click on them and they will load the corresponding trips.

Stacking graphs

You can stack the metrics graphs by clicking on the  icon from the dropdown menu list on the graph.

Once the graphs are stacked, you’ll have the following options to choose from.

  • NEW – adds a new graph to the list
  • SHOW ALL – displays all the metrics available
  • KEEP FIRST – goes back to normal, single 1 chart view.
  •  – Zoom out, which makes the graphs smaller
  •  – Zoom in, which makes the graphs larger
  •  – makes the graph area full screen

here’s what it looks like to zoom out and go full screen.




Heatmaps can be enabled by going to the detailed view of a trip and clicking the  icon in the toolbar. This will show you with shades of colors (lowest) light blue -> green -> yellow -> orange -> red (highest) a representation of the metric selected on the bottom chart. In other words if the altitude parameter is selected, it will show you in red where the highest altitude was, and in light blue where the lowest altitude was.

Tips: For maximum visibility you’ll want to remove the trip path, you can do this by clicking on the number of the trip, you may also consider changing the map to a black and white version.

Routes #

The routes feature allows you to schedule a route for an entity, with multiple checkpoints or locations that the driver is supposed to visit, with a time for each checkpoint.

When creating the route the time and duration fields are optional, but they’re useful for the Route reports.

Creating a Route

Routes are created from the Tracking application, click on any entity to go to the Dashboard, then from the Trip Information card, click on ROUTES.

Click on the CREATE ROUTE button.

Routes have the following properties:

  • Name – route name
  • Color – path color
  • Description – text description of the route
  • Timezone – the time zone for the checkpoints time
  • Valid until – the route will repeat weekly on the days of the week you specify until this date


After clicking on CREATE ROUTE, the first thing you’ll do is click anywhere on the map to set the Departure, and click again to set the Arrival point.

After this you can scroll down and draw a path, or create a SMART ROUTE, which will create a path to join the two points by the most optimum distance.

The Departure and Arrival are default checkpoints, you can change the name and the scheduled time that the entity is supposed to be there. There is a 5 minute grace period on the application from the time scheduled where it will be considered “on-time”.


You can also add checkpoints, see the following video on how to do it.


Once you have a route created you can see when it’s scheduled next from the routes list

From the tracking entity list you can  switch view to see when a route is scheduled for multiple entities.


Importing Routes 

You can import routes from another entity or a file.

To import from another entity that already has a route assigned click on the + button on the bottom right of the routes list and click on the  button, select the entity and the route to import.

To import a route from a file you can do so from the  and click on  Import from File, filetypes supported are KML & GPX – Example KML, Example GPX


Monitoring Routes

Single entities:

Routes can be monitored in real time in the tracking dashboard, the trips card will convert to a Routes card when the entity is currently on a route.

Routes will show up in tracking 2 hours before the scheduled start time, and up to 4 hours after they’re done, unless there’s another pending route that comes before.


Multiple entities:

You can monitor and view the history from multiple entities from the  Routes Monitoring app in the main menu.  Start by selecting the entity which has the route assigned, and click the blue GET button along the bottom.

The days of the week are in tabs along the top and you can click on to see the history of completion of the route.

The departure and arrival are circles with letters, while the diamonds with numbers are the checkpoints.


Color Scheme:

Background shaded color:

  • White – Checkpoint has not been visited
  • Gray – Violation of the visit (the entity did not stop there)
  • Blue – Violation of the duration (either the entity left too early, or it stayed in the checkpoint too long)
  • Red – Violation of duration & arrived late (when the entity got there late, and also either stayed too long or too little.
  • Green – Entity reached the checkpoint at the correct time

Font color:

  • None – no time underneath the checkpoint means there was no scheduled time of arrival
  • Black – scheduled arrival time
  • Red – Checkpoint not visited at the scheduled time
  • Green – Checkpoint visited at the correct time (+/- 5 min of the scheduled time)
  • Blue – Checkpoint was visited ahead of time



Route Alerts

From the automation module you can create an alert using various conditions from Routes.

  • Starts/finishes route – when the entity starts or finishes a route – fires one time
  • Exits checkpoint/path – when the entity leaves a checkpoint or exits the path – fires one time
  • Is inside/outside route path – when the entity is inside/outside the path – permanent while the condition exists
  • Does not start/finish route – this is the same as the entity starting the route late or not finishing on time – one time
  • Does not visit a checkpoint – missed a checkpoint (any checkpoint that’s not marked optional)
  • Violates checkpoint duration – overstays or leaves early based on the duration


Route Alert Sample Messages

Use the following as sample messages for alerts related to routes.


Condition : “Finishes route”

Vehicle {{}} has finished the {{}} route.


Condition: “Exits path”

Vehicle {{}} has deviated from the path of {{}} route.



You can check if the vehicle is currently inside or outside the path of the route and incorporate this into your messages with:

{% if body.route.is_outside_path %} Outside route path {% else %} Inside route path {% endif %}

With this you can list the route’s checkpoints:

{% if body.route %} 
The vehicle is currently on {{}} route, it has to visit the following checkpoints: 
{% endif %}
{% for checkpoint in body.route.checkpoints %}
{% endfor %}

Sample output:

The vehicle is currently on Thursday Evening YMCB20 route, it has to visit the following checkpoints: 
    Checkpoint 1 
    Checkpoint 2 
    Checkpoint 3 

Routes report

The routes report gives you an overview of the route and it’s completion, whether or not the entity visited the checkpoints, the status of its time, and if it was late by how long.




Geofences #

Geofences (geometric fences) are virtual areas on the map that you can create .  They can be used as a way to enhance and add more meaning to the location of an entity.  For example you may want to put the name of a particular place on the map, geofences let you do this.  Geofences can also be used along with notifications for alerting when an entity enters or exits a particular area of the map.

In tracking it can give you a better idea of where your entities are since you can define the name of the geofences.

If the entity is inside multiple fences, the smallest fence is shown first and then you can expand the list clicking the dropdown arrow and the rest of the geofences (smallest to largest) will show.


Creating a Geofence

To create a geofence you can do it from anywhere the map is visible,

If you are viewing the map on a small screen, such as a phone or tablet, you’ll find a search icon on the map,  after clicking it you can click on the icon that displays a menu, from there you can either select  to draw a circular region, orto draw a polygonal region.



Once you clicked on the  Draw circle on the menu in the map, click anywhere on the map and drag outwards from the center.


For polygon geofences you need to make multiple clicks on the map to draw the geofence’s perimeter. To finish drawing just click on the first point.

Note that the max amount of points a polygon can have is 300.

Once you’re done creating the geofence you’ll have a dialog that shows up where you’ll enter the name of the geofence, a description, choose who can see the geofence (public, people in your group, or private), and whether or not it belongs to a collection.




Geofence Collections #

Geofence collections are groups of 1 or more geofences, they can be assigned a particular color and icon.

Collections are very useful when you want to work with notifications, by using a notification that works over a collection you’ll save yourself the trouble of having to update a notification whenever you create a new geofence.


Creating a collection

In order to create a collection you’ll need access to the Geofences module, you can get there from the main menu.

Once in the geofences module you’ll go to the tab that says Collection, and click on the  bottom right of the list.

From here you can give the collection a name, color, icon, and select the geofences that belong to that collection.


Customizing the Icon

To add your own icon you can go to the bottom of the Icon list, and select Custom Icon.

This will open an input for you to place a URL to the location of that icon.

We recommend that the custom icon be square in dimensions, and either a png, jpg, or ico.

Let’s say that we have this link where the icon is located:

Next, you’ll want to shorten this link so that it’s accepted, to shorten a link you can use a service such as:  Simply paste the link of the image there, and it shortens it so that you can paste it on the dialog:



Automation #

Automation is a module that is used to create alerts & notifications for your vehicles.  It can be used to send an email when your car is ON or reaches your home, to as complex as generating a phone call with a custom message and turning off your car remotely.

Automation combines the possibility of selecting multiple conditions to fire different actions, we call these advanced notifications – triggers.  

There’s 3 main steps to creating any trigger:

  1. Select the conditions that must be met to fire the trigger
  2. Select the entities that the trigger will apply to
  3. Select the actions the trigger will perform once the conditions are met

Lets start by making a simple trigger for notifying when the ignition of our vehicle is turned ON and send an email notification.


Name your Trigger

From the automation module click on the top right icon to create a new trigger, and give it a name.


Add your Conditions

To add conditions start by clicking on the   button, this brings up a dialog where you can choose from several predefined conditions.  We’ll start simple and select the first one Ignition turns ON.


Select your Entities

Click on the entities tab, and select the entities that you want to apply the trigger to, in this case we’ll select Vehicles and click on the vehicles that we want to monitor this notification with.  Note that you can select multiple groups / vehicles / or assets.


Select the Actions to Perform

Now we can select what happens when the ignition is turned ON for any of the vehicles we selected.  We have several actions available:

  • Alerts – these are alerts that appear as popup on the gateway, and we’ll see later that they can be browsed on the Alerts app
  • Email – this will send an email notification to any of the emails written here
  • Safe Immobilization – this will activate the safe immobilization feature of your vehicle if it’s installed
  • Output Management – this will activate or de-activate the device’s outputs
  • SMS & Voice Calls – this will send an SMS Text Message or place a Phone call to any number destination*
  • External Integrations – send an HTTP request to an external API

* – note that the SMS & Voice calls requires a subscription service, please talk to your gateway administrator for more information.

Click on CONFIGURE next to Alerts & Create a Gateway Alert, this will bring up a list of users on the right hand side, by default the creator of the alert is selected. You can choose to make it Informative, Warning or Critical, these levels are optional and can be used to distinguish the importance of the alert.  For example in the Alert card inside of tracking dashboard, you will see Critical alerts first, then any warning and information type next.


Press the back button to go back to the list of actions and click on CONFIGURE next to the email action.  Click on the input and you will see a dropdown of users in your group, or else write any email you want to notify.


Save the Trigger

The options tab is optional but it’s where you can customize the time zone of the trigger or how many times it will fire.  Click on the SAVE button on the top right of the page to finish creating your trigger.


You’re all set to receive an email notification and generate an alert inside the system when any of the vehicles we selected turn ON.


Sample Email

The email that the system generates will automatically contain the following information:

Subject: Name of the triggertime it was generatedentity nameevent that triggered the alert.

Body: Name of the vehicle, the event, the time and date, the address of the place the alert was generated, the speed, heading and coordinates, and a map snapshot of that location.

Optional: Adding a Custom Message

You can add a custom message to the alert by going back to the Conditions tab, and going down to the “Default Message” section.  Then write your custom message.


It will appear inside the email you send, and on the alert that’s generated inside the gateway.  Note the red area, which are the customizable sections of the alert.


Trigger Options

The trigger options are used to have more control over the trigger, it allows you to set a limit for how many times it should fire, or create a timed countdown till the actions are fired.

Time zone: The time zone option is used when sending a date/timestamp in a trigger message, for example the time that appears in the email is controlled by this Time Zone option.  By deafult it is set to the timezone of  your computer browser.

Firing limit: The firing limit is used to fire the trigger a limited number of times, in other words as soon as the trigger fires by the number that’s put here, it will stop sending messages.  Please note that a change in the trigger’s condition’s resets this firing limit.  Also, note that when the limit is reached the trigger WILL STAY ACTIVE.

Firing rate: The firing rate is a limit of how many times the trigger will generate in a given time window.  This is useful to avoid receiving repeated triggers within a certain time frame, for example the vehicle is speeding and you only want to be notified when it happens 5 times within 2 hours.  If the trigger generates 6 times in less than 2 hours then it will ignore the last time that it met the condition and not fire the actions. This applies per entity, so if you select multiple vehicle’s each one will have it’s own ‘up to 5 times in 2 hours’ rate

Countdown: The countdown is a delay in the firing of the trigger’s actions.  It is recommended that this is used with a “Clear active countdown for the following triggers” option. Let’s take a real world example.

Let’s say that we want to be notified when the vehicle spends more than 20 minutes inside a particular geofence with the Ignition ON.

To do this we first create a trigger that has the condition: Ignition is ON AND Is inside a geofence and we give it a countdown of 20 minutes.

This means that when the condition is met, the countdown starts counting down.

TRIGGER: Vehicle stopped in unauthorized zone for too long

Then we create a new trigger to get rid of, or clear this 20 minute countdown,

the conditions for this new trigger can be whenever the Ignition is turned OFF OR Is outside a geofence

TRIGGER: Clear countdown of vehicle stopped for too long in unauthorized zone

Thus we would have a trigger that fires a notification after 20 minutes of detecting that the vehicle is inside of a zone with the ignition ON.



Alerts #

The alerts module is where we can browse & attend the generated gateway alerts.  Clicking on Inbox, will show you any unattended alerts, note that this module updates in real time, so there’s no need to refresh, the alerts will come in and update automatically.


Attending Alerts

To mark an alert attended you can either click on the  next to the name of the alert, or open it by clicking on it’s name, and clicking on the RESOLVE button on the bottom.  Note that Critical alerts require a comment before marking them as resolved.


Once you’ve attended several alerts you can click on the  button to clear them.



Message Templates #

Message templates:

Depending on the conditions that were selected, one of the following
Using the + symbol on the bottom right, you can choose from predefined message templates:


Or customize your own with advanced conditional statements:

Tip: you can see the full content of the possible fields to build templates, with:



The vehicle reported: {% if body.label == "panic" %} panic button pressed {% endif %} {% if body.label == "spd" %} speeding event {% endif %}.


{% if body.valid_position %} position is valid {% else %} position is not valid {% endif %}


On this example the trigger identifies the temperature in each of the three temperature sensors (a, b and c) and send a message when the threshold has been reached for each sensor, either for high or low temperature.

{% if body.temp_a__c >= 35 %}
    Temperature above 35°C detected in Sensor A, current value: {{body.temp_a__c}}°C
{% endif %}
{% if body.temp_b__c < 17 %}
    Temperature below 17°C detected in Sensor B, current value: {{body.temp_b__c}}°C
{% endif %}
{% if body.temp_avg__c >= 35 %}
    Average temperature from all sensors, above 35°C, current value: {{body.temp_avg__c}}°C
{% endif %}

Full Example:

{{}} REPORTS {% if body.label == "ignon" %} ENGINE ON {% endif %}{% if body.label == "ignoff" %} ENGINE OFF {% endif %}{% if body.label == "pwrloss" %} TRACKING DEVICE POWER DISCONNECTED {% endif %}{% if body.label == "pwrrstd" %} TRACKING DEVICE POWER RESTORED {% endif %}{% if body.io_ign and body.mph > 65 %} OVER SPEED ALERT, TRAVELING AT {{body.mph}} {% endif %}{% if not body.io_ign and body.mph > 20 %} TOWING ALERT {% endif %}


Shows the name of the geofence the vehicle entered:


Shows the name of the geofence the vehicle exited:


Condition to identify Turn ON/OFF<

Ignition is {% if body.io_ign %} ON {% else %} OFF {% endif %}


Dates can be modified to show in a custom format using

Current date

Shows the current date and time:

{% now "H:i:s A" %}
{% now "h:i A" %}
{% now "l, M j Y H:i:s" %}
{% now "l, M j Y H:i A" %}

Example output:

10:04:36 AM
10:04 AM
Friday, Dec 14 2018 10:04:36
Friday, Dec 14 2018 10:04 AM


Other functions

Formats a date as the time since that date, for example, if you want to know the time since the event was generated from the device to the time it was received on the server, you can use:

There was a {{body.event_time|timesince:body.system_time}} delay from the time the event was generated by the time it was received on the server.

Example output:

There was a 2 minutes delay from the time the event was generated by the time it was received on the server.

Allows you to divide values, for example if you’re getting the bluetooth tag temperature it’s reported as: btt_temp: 235, to convert this to 23.5 use widthratio of 10, the format is

The temperature of the cargo: {% widthratio body.btt_temp 10 1 %}°C.

Example output:

The temperature of the cargo: 23.5°C.

The hourmeter of the vehicle is: {% widthratio body.vehicle_dev_ign 3600 1 %}H

Example output:

The hourmeter of the vehicle is: 2318H

Frequently Asked Questions #

  • I just received an email, why am I not seeing an Alert inside the system?
  • An email is not necessarily a Gateway alert, the Alerts module only shows alerts that are gateway generated, they are associated to a level: informative, warning, or critical. Check the trigger for the alerts option to be enabled.

  • I am an admin, why can’t I see all the alerts?
  • By default the system only shows you alerts which you are assigned to, even if you are an administrator you only have access to the alerts that are directed towards you. You can view other users’ alerts by clicking on the Enable Admin mode button on the bottom left corner of the Alerts app,

  • or by clicking on the alerts icon on the top right, opening the settings and clicking on the Enable Admin Mode button.



  • My trigger is firing a lot, what did I do wrong?
  • One of the most common mistakes when working with triggers is that the conditions used are matching multiple scenarios. For example, if you want to be notified when the ignition is turned ON inside a geofence, don’t select the “Ignition is ON” and combine this with the geofence, instead select the “Ignition is turned ON”, that way it only occurs once.
  • Know the difference between when to use a label and when to use the trigger parameter keys, for example, if you want to know when the Input 3 is ON, don’t build the condition “Input 3 is ON”, because Input 3 may stay ON depending on the sensor / button / switch that’s connected to this input, instead select a Label: in3on that fires once when the condition is met on the device.


  • Why am I not getting a popup alert or sound?
  • First make sure that your options are enabled for your user.
  • Next, make sure you allow popups for the browser:
    • Chrome
    • Firefox
    • Safari – Go to the Preferences under the Safari Menu -> Security and make sure that Block pop-up windows is not checked
  • Double check that the tab you have open is not muted, you can right click on the tab and check if there’s an unmute option, if that option is not there then proceed.


  • When I receive the coordinates there’s a comma in the latitude & longitude?
  • To fix this you can use stringformat:”f” filter, example:{{|stringformat:"f"}},{{body.lon|stringformat:"f"}}

Reports #

The reports module gives you the ability to create and schedule reports for any of your vehicles.

The navigation of this section has 3 main icons on the top left corner:

  •  Create New Reports
  • View Generated Reports
  • Schedule Recurring Reports


Live Reports 

The live reports generate data in real time, they wait for the vehicle’s to report data in order to show it.

  •  Engine Dashboard

The Engine Dashboard report gives you a quick overview into any engine parameter that is supported by the truck/vehicle.  It supports multiple vehicles simultaneously sending data.

Note that the table is populated when the vehicle is ONLINE and sends a report.

  •  Temperature

The temperature report shows you the live temperature of one or many entities.  This report is compatible with the following entities that report temperature:

  • Titan
  • Bluetooth Tag – can also report the relative humidity as a %
  • Temperature Sensor Accessory – can report the state of inputs

Sections in this report include:

  • LIVE – a live dashboard like view, that compares different entities capable of reporting temperature.
  • CHART – a look at the temperature variations over time.
  • HISTORICAL –  temperature values over time in a table format, can be downloaded.
  • SUMMARY – summary of the average temperatures on a daily basis per entity.


Accessories Reports
  •  Fuel Level ECU

Get a historic look at how the ECU Monitor reported the fuel level from either the analog level (from the gray and blue cables) or the percentage value read from the onboard computer.

If the fuel is measured using the percentage there’s an extra column in the Details that shows an approximate fuel consumed per trip.

Note that the Fuel Tank size is a parameter that can be saved on the vehicle’s information in the Organization module.


  •  Fuel Level Technoton

Get a historic look at how the Technoton Fuel Level Rod sensor reported the fuel level.

In the details of this report you’ll also get an estimated fuel consumed and efficiency per trip.

  •  Mobileye

Mobileye is a camera that can alert you if you are swaying too close to the side of the lines marked on the road, and even let you know when you are too close to the vehicle in front of you.

With this report you get a look at how many departure warnings or Headway warnings your vehicle generated over any period of time.

Schedule this report to get an idea if your drivers are improving on a weekly/monthly basis.


  •  Satcom

The Satcom report shows you the places where your device reports when there’s no  network/cellular coverage, it requires a special accessory that’ allows communication with satellites for communication instead of cell phone towers.


Trip Analysis Reports
  •  24hr Detailed

See a detailed location report of where your vehicle has been in the last 24 hours.  Schedule this report to generate daily and be sent to your email.


  •  Events in Zones

See the special events that generate in a particular geofence or zone.  This is useful for knowing where your inputs or outputs activated inside a region.  Or in which zone your speeding events occur more often

This report requires that you have a geofence already defined in the system.  It asks you to filter by the name of the event that generated. Events are any action that the vehicle reports, such as excessive idling, speeding, ignition turned ON/OFF, etc.

  •  Fence Trip Analysis

Given a base and many destination fences, see if your drivers are arriving at their scheduled drop off locations, and how long they spend there.

The usual setup of this report requires that you define a single base, and many destination fences, you can also select collections or groups of fences as destination.

For example you could select your fleet and have the base fence be “Central Warehouse”, and the collection be called “Floral Shops”, inside of Floral Shops there’s several stores or geofences for the different shops.  The report would tell you at what time the vehicle left the Central Warehouse, if it visited any floral shops at what time, and how long the driver spent in each floral shop.

  •  Trips

The trips report provides you a general overview of the places where your vehicle traveled from and to. Depending on how your trips are configured you will notice that some stops are actually the vehicle idling.

This report gives you information such as:

  • Trip duration
  • Total time with engine On / Off
  • Total time while idling – idling is when the vehicle is left with the ignition ON without moving, this time starts counting after 3 minutes of detecting this condition.
  • Total time while speeding – the speed threshold is defined in the configuration parameters of the device, this time starts counting the second it goes above that speed limit.
  • Estimated fuel consumed – the amount of fuel consumed is estimated based on the efficiency parameter that is written in the vehicle’s description.
  • Real fuel consumed – the amount of fuel consumed per trip is based on the Engine Control Unit accessory that’s connected directly to the onboard computer of the vehicle


  •  Vehicle and Driver Activity

This report gives you a breakdown of the activity performed by both your vehicle’s and drivers.  It provides you with a summary of the trips each driver performed, and how their metrics compare, including: Durations, Max values, & Incidences.

Incidences are calculated as the number of times:

  • Speeding – the vehicle spends 10 seconds continuously over the speed limit. (Note that there’s only a single speed limit threshold established for this incidences amount)
  • Idling – the vehicle spends more than 10 minutes with the engine ON and the vehicle has not moved.
  • OverRPM – the vehicle spends more than 10 seconds continuously over the RPM threshold.
  • Braking – the vehicle brakes aggressively (~-0.6g)
  • Acceleration – the vehicle accelerates aggressively (~+0.6g)

There are many ways to identify yourself as a driver, such as:

  • iButton
  • RFID
  • Taurus App
  • Bluetooth tag

Contact an administrator to figure out the best and most effective way for your drivers.


  •  Visits (Permanence)

The visits report tells you where you’ve been and for how long. It looks at the locations or geofences you’ve defined in order to make a report of the places you’ve visited.

Vehicle Metrics Reports
  •  Daily Counters

Analyze the daily metrics for your entire fleet quickly, including the distance driven, time spent driving, idling, and speeding.  If you have an ECU monitor you’ll be able to see how much fuel you consumed and wasted idling.


  •  Distance/Time – Fuel Cost Estimator

This report gives you an estimated fuel consumption based on the distance driven or the amount of hours your engine’s running, this estimated cost is calculated from the fuel efficiency that is entered in the vehicle’s information in the Organization menu. Contact your administrator for help with this if you’re not able to see the estimated fuel consumption.


  •  Engine Stats

The engine stats report takes a look at the important parameters that your truck reports, it requires an ECU accessory, but with it you’ll be able to get information on the initial and final odometer values, as well as the total time with the ignition On and time spent idling.


  •  Engine Usage

The engine usage report gives you a quick rundown of the amount of time your fleet spent with the ignition ON and idling.  Idling is calculated after 3 minutes of the ignition ON without movement.


  •  Events Count

The events count report gives you the number of times an event generated for your fleet.  It can be used to find out how many times an input was activated, to know how many panic alerts fired for a given vehicle over a week, for example.


  •  Idling

The idling report gives you an overview into where your vehicles spent the most time idling and for how long. It can be scheduled to be sent automatically to your email address on a weekly basis.


  •  Speeding
The speeding report shows you all the places where vehicles went over a speed limit that you establish. The report takes 4 values as input for the different speeds that you want to monitor. Start by setting a base speed as the “Set Speed Limit”, then on the other 3 inputs: green, orange, and light red, enter the increments from the Set Speed Limit.
  •  Metrics Summary
The metrics summary report shows you a summary of a particular metric that you are interested in, daily, weekly, or monthly.  The possible metrics are Distance, Ignition ON time, and Idling time.
Device Behavior Reports
  •   Offline

The offline report tells you which devices in your fleet are unresponsive, this report includes information such as the battery level and last phone operator the device was connected on.

Fleet Status Reports
  •  Fleet Schedule Maintenance

The fleet schedule maintenance report gives you the ability to setup your own maintenances for your vehicles and how often they’re supposed to be done. This report works best when you schedule it, giving you the ability to receive a report on a monthly basis that tells you how many miles left till your next scheduled maintenance.  Please note that this report works based off of the odometer and hour meter that you enter in the Vehicle Counters section.


  •  Fleet Sky-View

The Fleet Sky View takes any geofence you give it and tells you if vehicles are currently in or outside of it.  If you schedule this report you can receive a report at 8AM every day to know which one of your vehicles are in the geofence and which ones are not.


  •  Taurus Check In

The Taurus check-in report extends the functionality of the Taurus tracking app for your phone, and tells you all the places that you checked into, as well as the pictures captured in these places.

Scheduled Reports #

Scheduled Reports

Scheduled reports section allows you to receive a report periodically, start by clicking on the  icon on the top left side of the page.

The way that it works is that you create a scheduled report to arrive, either daily at a certain time of the day, weekly on a specific day of the week, or monthly for example.

Then you tell the system how far back do you want to get data from?  In other words if I receive the report every Monday at 8AM, how far back do I want to receive data from that day.  This is the “back” parameter that’s filled in when you create the report.



To create a new scheduled report you’ll need to click on the create button on the bottom right, this will open a dialog where you’ll enter information about the report you want scheduled.

Please note that depending on the report that you select you’ll have some additional fields to enter which are required.  For example the speeding report requires that you enter the speed limit, etc.

When you receive the email the name of the report will be sent in the Subject of the email.



Once the report is created you can click on the   icon which will bring up the dialog again, and here you can edit who will receive the report.



Vehicle Counters #

The vehicle counters section allows you to enter values for the odometer and hour meter of your vehicle, as well as create your own customized odometers for any purpose. 


To get started go to the Vehicle Counters app, under the Vehicle Management section.

There just select a vehicle from the left hand side, and click on the Edit icon next to the “Vehicle counters” section.

Then select the Distance counter, and enter a value in miles or km, depending on your preferences.

Upon saving, this will keep the value in queue waiting to be synchronized with the vehicle once the vehicle is ONLINE again.


Suggest Edit