This is a quick start into using your Gateway effectively.
- Gateway – used to refer to the tracking system or portal
- Device or GPS Device – electronic equipment that’s installed in cars primarily for fleet management
- Events – whenever the device pings the server or reports, it sends an ‘event’. This event generally has location info, but it can also include other info such as engine data or photos.
- Asset – an asset is generally referred to a person or individual that can be tracked and assigned to vehicles
- Entities – refers to any vehicle and/or asset
- Vehicles – primary tracking unit that the platform monitors
- Modules – used to refer to the mini applications inside the system, such as tracking, trips, alerts, etc
- Widgets – sections inside the modules with different functionalities
- Triggers – also known as notifications, they can use a combination of conditions and make many actions happen
- Automation – the name of the module where triggers are created
- MDT – is a device mode where you can send text to the device directly via it’s communication port
- Taurus – mobile application that’s used to track the phone’s location
On the home page you can click on the forgot password link to send a password reset link to your email. You can also stay logged into the system by clicking on the Remember me button.
Once logged in you can change the preferences of your system by clicking on the person icon in the upper right hand corner and clicking Preferences.
Once you’ve set the preferences you will find the menu to the different apps on the upper left hand corner. If you don’t have access to any of the apps please contact your site administrator.
The tracking module is used to monitor your vehicle or entire fleet in real-time! It can provide insights on the operation of your fleet and give you the information you’re looking for fast.
Selecting our Entities
The first thing we want to do is click on the button, this opens a panel that lets us select the Groups, Assets, or Vehicles we want to monitor. You can click on the icon anytime to open the entities selector dialog.
Once you have selected your entities you will see their last location on the map. The entities have the following icons to demonstrate their status
– stationary or parked and it’s OFFLINE
– stationary or parked and it’s ONLINE
– moving but it’s OFFLINE
– moving and it’s ONLINE
Although the devices tend to stay ONLINE the majority of the time, it is normal for them to go OFFLINE, this can happen for many reasons, but the most common are that there is little / no coverage in that location, or there’s network congestion in the area, etc.
Search, Group and Zone Filters
After selecting the entities we need we can search for a specific one by writing the name of the vehicle or asset. We can also click on the icon to filter by a specific group of vehicles, or the icon to filter by a particular zone/geofence.
On the bottom left we have the icon which is used to further filter the list of entities. Clicking on it opens a bottom panel with different possible filters, such as: Ignition ON, Photo, Low Battery Level. You can combine the filters to, so for example you could see a list of all entities with No Power, No GPS, and are Offline all at the same time.
Switching Views & Sorting
Using the icon along the bottom, you can switch from 4 views that will show you different information about your entities. In all 4 views you will see the name of the Entity on the top left, if that entity is inside a geofence underneath, and the last known address of that entity underneath that. You can switch from:
- Zen / Minimalistic – shows the state of the entity, and it’s last communication, the goal of this view is to keep the content minimal so any icon signifies a critical warning or something that needs attention. Hover over the icons for more information.
- Location Info – this shows you ignition state as well as the current location related information of your entity, including the current speed they’re traveling at, how long it’s been moving or parked, and the quality of the GPS information.
- Asset – this view shows any asset or vehicle that is associated to the entity. So for example if you linked your Taurus App to a vehicle the driver would show in this view. The asset can also come from a valid iButton identification, RFID tag, Bluetooth Tag, or Fingerprint ID.
- IOs & Accessory – this view shows the status of your entity’s inputs & outputs, as well as the other accessory information. Works with Photos, Fuel Sensor, ECU monitor, Temperature Sensor & more.
You can sort by clicking on the icon, this will bring up a selector where you can choose to sort ascending / descending and to update automatically. You can sort by time, trip state, online, name, and speed.
Navigating the Map
There are icons on the map that help you with the navigation of your entities. You can click on the icon to ungroup entities that are too close together. You can click click on icon to fit the view of the currently filtered list of vehicles. The icon is used to make the map full screen. On the bottom right there’s buttons to zoom in and out of the map.
Address & Geofence Lookups
The search on the upper right hand side is used to find an address or a geofence, there’s a line separator that divides both sections.
Exploration Mode & Nearby
Clicking on the icon next to the Search will show you more options, one of these is the exploration mode. Exploration mode can be used to find an address on the map and the entities that are near it. Activate the mode by clicking on the icon and click anywhere on the map, on the dialog you can then click on the icon to search for entities within 10km of that point.
Changing the Map Type
You can change the map provider to others such as: Open Street Maps, Mapbox, or Google Maps (note that admins have to enable the Mapbox & GoogleMaps) . To change the map type click on the more menu and go to the settings icon. Select the map type you’d like and save your results by clicking on the icon. Note that this changes the map of the other modules like Trips & Geofences.
Vehicle Dashboard & Cards
Once you double click on the entity you want to view you will see that entity’s dashboard view. In the dashboard there are different cards that will give you information on the live status of that entity. There’s a card for:
- Alerts – view the unattended alerts for this entity
- Pin Drop / Safe Zone – manage a virtual fence around the entity, and be informed when the entity leaves
- Live Info and Events – view the last reported events
- Trip History – view a history of where the entity has been in the last 3 days
- Asset/Vehicle – view any currently assigned entity such as the information of the vehicle or asset.
- Photos – see the last photo captured and its location & time.
- Features – manipulate the devices’ features such as the Safe Engine Immobilization or activate a different output.
- Sensors & Inputs – view the state of any connected inputs & sensors
- Metrics – see information relevant to the odometer or total engine on time
as well as these cards there’s also different widgets or sections in the menu with information about:
- Details – view the entity’s details and it’s properties
- Chat – if you have an asset selected you can chat with that asset directly
- MDT – if you have a vehicle selected you can send messages to the device that’s connected to it (note that these messages are not device commands)
The events list is where you see the device’s last generated messages, these events can be generated when the device detects the vehicle’s ignition is ON, or the vehicle speeds too much, etc.
The safe zone is a feature that creates a virtual fence or perimeter around your entity and can notify you via email the next time that perimeter is breached. It can also perform automatic actions when the fence is breached, such as activating the Safe vehicle Immobilization feature.
On the map you can tell when a vehicle has violated it’s safe zone because the icon will change to red and pulsate.
Viewing the History
The history view inside of tracking is meant to show you the last 3 days worth of data quickly. When you click on history you will see an overview of the last trips the entity performed. Clicking on the trip will show you it’s path on the map, you can click on the right icon to get more details on that particular trip. Click on the back arrow to go back to the list of trips.
Just like in the vehicle list, you can switch the information that’s shown in the list of trips by clicking on the switch icon on the bottom . Some of the information that’s shown includes the max speed for the trip, as well as the amount of time spent over the speed limit, the time spent in idle, or the amount of fuel consumed.
From the list of trips you can also only view the stops that were made or both the trips and stops using the icons along the bottom.
Activating the Outputs
From the dashboard we can activate or deactivate the Safe Engine Immobilization by clicking on the button on the right of the icon. (Please note that Safe Engine Immobilization is a feature that has to be previously installed by a professional inside your vehicle).
– regular normal state, the vehicle’s starter or ignition is operating normally.
– engine is immobilized, the ignition switch will not work until the system deactivates the immobilization.
There’s a card for viewing the last photo captured with the Taurus app or the Photocam accessory, you can also browse a list of previous photos taken.
Under the menu you will see details which shows you more information about the details of the entity selected.
The QR code in this section is used by the Taurus app for vehicle assignment / linking.
ECU or Engine Data
This section will show you the engine’s data if you have an ECU monitor connected to your vehicle.
The chat or MDT widget (depending on whether you have an asset or a vehicle selected) can be used to message an asset using the Taurus app, or send messages to the device’s communication port.
Besides the map icons seen in the vehicle list, there are also similar icons in the vehicle dashboard as well as some new ones with different interactions.
– fit all the entities from the vehicle list into view
– group or cluster entities that are near each other
– follow the entity as it moves
– bring the entity back to focus on it in the map
– show all the entities from the list in the map
Geofences are virtual areas on the map that can be used as part of the address that shows up on the gateway, or to notify you when your entity enters or exits a particular area of the map
Geofences have many benefits on the gateway and they are shown in a lot of areas.
For example in the Vehicle List.
Please note that whenever a vehicle is inside of multiple geofences it will always show the smaller size of the two first.
Geofence collections are groups of 1 or more geofences, they can be assigned a particular color and icon.
Automation is a module that is used to create alerts & notifications for your vehicles. It can be used to send an email when your car is ON or reaches your home, to as complex as generating a phone call with a custom message and turning off your car remotely.
Automation combines the possibility of selecting multiple conditions to fire different actions, we call these advanced notifications – triggers.
There’s 3 main steps to creating any trigger:
- Select the conditions that must be met to fire the trigger
- Select the entities that the trigger will apply to
- Select the actions the trigger will perform once the conditions are met
Lets start by making a simple trigger for notifying when the ignition of our vehicle is turned ON and send an email notification.
Name your Trigger
From the automation module click on the top right icon to create a new trigger, and give it a name.
Add your Conditions
To add conditions start by clicking on the button, this brings up a dialog where you can choose from several predefined conditions. We’ll start simple and select the first one Ignition turns ON.
Select your Entities
Click on the entities tab, and select the entities that you want to apply the trigger to, in this case we’ll select Vehicles and click on the vehicles that we want to monitor this notification with. Note that you can select multiple groups / vehicles / or assets.
Select the Actions to Perform
Now we can select what happens when the ignition is turned ON for any of the vehicles we selected. We have several actions available:
- Alerts – these are alerts that appear as popup on the gateway, and we’ll see later that they can be browsed on the Alerts app
- Email – this will send an email notification to any of the emails written here
- Safe Immobilization – this will activate the safe immobilization feature of your vehicle if it’s installed
- Output Management – this will activate or de-activate the device’s outputs
- SMS & Voice Calls – this will send an SMS Text Message or place a Phone call to any number destination*
- External Integrations – send an HTTP request to an external API
* – note that the SMS & Voice calls requires a subscription service, please talk to your gateway administrator for more information.
Click on CONFIGURE next to Alerts & Create a Gateway Alert, this will bring up a list of users on the right hand side, by default the creator of the alert is selected. You can choose to make it Informative, Warning or Critical, these levels are optional and can be used to distinguish the importance of the alert. For example in the Alert card inside of tracking dashboard, you will see Critical alerts first, then any warning and information type next.
Press the back button to go back to the list of actions and click on CONFIGURE next to the email action. Click on the input and you will see a dropdown of users in your group, or else write any email you want to notify.
Save the Trigger
The options tab is optional but it’s where you can customize the time zone of the trigger or how many times it will fire. Click on the SAVE button on the top right of the page to finish creating your trigger.
You’re all set to receive an email notification and generate an alert inside the system when any of the vehicles we selected turn ON.
The email that the system generates will automatically contain the following information:
Subject: Name of the trigger – time it was generated – entity name – event that triggered the alert.
Body: Name of the vehicle, the event, the time and date, the address of the place the alert was generated, the speed, heading and coordinates, and a map snapshot of that location.
Optional: Adding a Custom Message
You can add a custom message to the alert by going back to the Conditions tab, and going down to the “Default Message” section. Then write your custom message.
It will appear inside the email you send, and on the alert that’s generated inside the gateway. Note the red area, which are the customizable sections of the alert.
The trigger options are used to have more control over the trigger, it allows you to set a limit for how many times it should fire, or create a timed countdown till the actions are fired.
Time zone: The time zone option is used when sending a date/timestamp in a trigger message, for example the time that appears in the email is controlled by this Time Zone option. By deafult it is set to the timezone of your computer browser.
Firing limit: The firing limit is used to fire the trigger a limited number of times, in other words as soon as the trigger fires by the number that’s put here, it will stop sending messages. Please note that a change in the trigger’s condition’s resets this firing limit. Also, note that when the limit is reached the trigger WILL STAY ACTIVE.
Firing rate: The firing rate is a limit of how many times the trigger will generate in a given time window. This is useful to avoid receiving repeated triggers within a certain time frame, for example the vehicle is speeding and you only want to be notified when it happens 5 times within 2 hours. If the trigger generates 6 times in less than 2 hours then it will ignore the last time that it met the condition and not fire the actions. This applies per entity, so if you select multiple vehicle’s each one will have it’s own ‘up to 5 times in 2 hours’ rate
Countdown: The countdown is a delay in the firing of the trigger’s actions. It is recommended that this is used with a “Clear active countdown for the following triggers” option. Let’s take a real world example.
Let’s say that we want to be notified when the vehicle spends more than 20 minutes inside a particular geofence with the Ignition ON.
To do this we first create a trigger that has the condition: Ignition is ON AND Is inside a geofence and we give it a countdown of 20 minutes.
This means that when the condition is met, the countdown starts counting down.
Then we create a new trigger to get rid of, or clear this 20 minute countdown,
the conditions for this new trigger can be whenever the Ignition is turned OFF OR Is outside a geofence
Thus we would have a trigger that fires a notification after 20 minutes of detecting that the vehicle is inside of a zone with the ignition ON.
The alerts module is where we can browse & attend the generated gateway alerts. Clicking on Inbox, will show you any unattended alerts, note that this module updates in real time, so there’s no need to refresh, the alerts will come in and update automatically.
To mark an alert attended you can either click on the next to the name of the alert, or open it by clicking on it’s name, and clicking on the RESOLVE button on the bottom. Note that Critical alerts require a comment before marking them as resolved.
Frequently Asked Questions
- I just received an email, why am I not seeing an Alert inside the system?
- An email is not necessarily a Gateway alert, the Alerts module only shows alerts that are gateway generated, they are associated to a level: informative, warning, or critical. Check the trigger for the alerts option to be enabled.
- I am an admin, why can’t I see all the alerts?
- By default the system only shows you alerts which you are assigned to, even if you are an administrator you only have access to the alerts that are directed towards you. You can view other users’ alerts by clicking on the Enable Admin mode button on the bottom left corner of the Alerts app,
- or by clicking on the alerts icon on the top right, opening the settings and clicking on the Enable Admin Mode button.
- My trigger is firing a lot, what did I do wrong?
- One of the most common mistakes when working with triggers is that the conditions used are matching multiple scenarios. For example, if you want to be notified when the ignition is turned ON inside a geofence, don’t select the “Ignition is ON” and combine this with the geofence, instead select the “Ignition is turned ON”, that way it only occurs once.
- Know the difference between when to use a label and when to use the trigger parameter keys, for example, if you want to know when the Input 3 is ON, don’t build the condition “Input 3 is ON”, because Input 3 may stay ON depending on the sensor / button / switch that’s connected to this input, instead select a Label: in3on that fires once when the condition is met on the device.
- Why am I not getting a popup alert or sound?
- First make sure that your options are enabled for your user.
- Next, make sure you allow popups for the browser:
- Double check that the tab you have open is not muted, you can right click on the tab and check if there’s an unmute option, if that option is not there then proceed.
The reports module gives you the ability to create and schedule reports for any of your vehicles.
The navigation of this section has 3 main icons on the top left corner:
The live reports generate data in real time, they wait for the vehicle’s to report data in order to show it.
- Engine Dashboard
The Engine Dashboard report gives you a quick overview into any engine parameter that is supported by the truck/vehicle. It supports multiple vehicles simultaneously sending data.
Note that the table is populated when the vehicle is ONLINE and sends a report.
The temperature report shows you the live temperature of one or many entities. This report is compatible with the following entities that report temperature:
- Bluetooth Tag – can also report the relative humidity as a %
- Temperature Sensor Accessory – can report the state of inputs
Sections in this report include:
- LIVE – a live dashboard like view, that compares different entities capable of reporting temperature.
- CHART – a look at the temperature variations over time.
- HISTORICAL – temperature values over time in a table format, can be downloaded.
- SUMMARY – summary of the average temperatures on a daily basis per entity.
- Fuel Level ECU
Get a historic look at how the ECU Monitor reported the fuel level from either the analog level (from the gray and blue cables) or the percentage value read from the onboard computer.
If the fuel is measured using the percentage there’s an extra column in the Details that shows an approximate fuel consumed per trip.
Note that the Fuel Tank size is a parameter that can be saved on the vehicle’s information in the Organization module.
- Fuel Level Technoton
Get a historic look at how the Technoton Fuel Level Rod sensor reported the fuel level.
In the details of this report you’ll also get an estimated fuel consumed and efficiency per trip.
Mobileye is a camera that can alert you if you are swaying too close to the side of the lines marked on the road, and even let you know when you are too close to the vehicle in front of you.
With this report you get a look at how many departure warnings or Headway warnings your vehicle generated over any period of time.
Schedule this report to get an idea if your drivers are improving on a weekly/monthly basis.
The Satcom report shows you the places where your device reports when there’s no network/cellular coverage, it requires a special accessory that’ allows communication with satellites for communication instead of cell phone towers.
- 24hr Detailed
See a detailed location report of where your vehicle has been in the last 24 hours. Schedule this report to generate daily and be sent to your email.
- Events in Zones
See the special events that generate in a particular geofence or zone. This is useful for knowing where your inputs or outputs activated inside a region. Or in which zone your speeding events occur more often
This report requires that you have a geofence already defined in the system. It asks you to filter by the name of the event that generated. Events are any action that the vehicle reports, such as excessive idling, speeding, ignition turned ON/OFF, etc.
- Fence Trip Analysis
Given a base and many destination fences, see if your drivers are arriving at their scheduled drop off locations, and how long they spend there.
The usual setup of this report requires that you define a single base, and many destination fences, you can also select collections or groups of fences as destination.
For example you could select your fleet and have the base fence be “Central Warehouse”, and the collection be called “Floral Shops”, inside of Floral Shops there’s several stores or geofences for the different shops. The report would tell you at what time the vehicle left the Central Warehouse, if it visited any floral shops at what time, and how long the driver spent in each floral shop.
The trips report provides you a general overview of the places where your vehicle traveled from and to. Depending on how your trips are configured you will notice that some stops are actually the vehicle idling.
This report gives you information such as:
- Trip duration
- Total time with engine On / Off
- Total time while idling – idling is when the vehicle is left with the ignition ON without moving, this time starts counting after 3 minutes of detecting this condition.
- Total time while speeding – the speed threshold is defined in the configuration parameters of the device, this time starts counting the second it goes above that speed limit.
- Estimated fuel consumed – the amount of fuel consumed is estimated based on the efficiency parameter that is written in the vehicle’s description.
- Real fuel consumed – the amount of fuel consumed per trip is based on the Engine Control Unit accessory that’s connected directly to the onboard computer of the vehicle
- Vehicle and Driver Activity
This report gives you a breakdown of the activity performed by both your vehicle’s and drivers. It provides you with a summary of the trips each driver performed, and how their metrics compare, including: Durations, Max values, & Incidences.
Incidences are calculated as the number of times:
- Speeding – the vehicle spends 10 seconds continuously over the speed limit. (Note that there’s only a single speed limit threshold established for this incidences amount)
- Idling – the vehicle spends more than 10 minutes with the engine ON and the vehicle has not moved.
- OverRPM – the vehicle spends more than 10 seconds continuously over the RPM threshold.
- Braking – the vehicle brakes aggressively (~-0.6g)
- Acceleration – the vehicle accelerates aggressively (~+0.6g)
There are many ways to identify yourself as a driver, such as:
- Taurus App
- Bluetooth tag
Contact an administrator to figure out the best and most effective way for your drivers.
- Visits (Permanence)
The visits report tells you where you’ve been and for how long. It looks at the locations or geofences you’ve defined in order to make a report of the places you’ve visited.
- Daily Counters
Analyze the daily metrics for your entire fleet quickly, including the distance driven, time spent driving, idling, and speeding. If you have an ECU monitor you’ll be able to see how much fuel you consumed and wasted idling.
- Distance/Time – Fuel Cost Estimator
This report gives you an estimated fuel consumption based on the distance driven or the amount of hours your engine’s running, this estimated cost is calculated from the fuel efficiency that is entered in the vehicle’s information in the Organization menu. Contact your administrator for help with this if you’re not able to see the estimated fuel consumption.
- Engine Stats
The engine stats report takes a look at the important parameters that your truck reports, it requires an ECU accessory, but with it you’ll be able to get information on the initial and final odometer values, as well as the total time with the ignition On and time spent idling.
- Engine Usage
The engine usage report gives you a quick rundown of the amount of time your fleet spent with the ignition ON and idling. Idling is calculated after 3 minutes of the ignition ON without movement.
- Events Count
The events count report gives you the number of times an event generated for your fleet. It can be used to find out how many times an input was activated, to know how many panic alerts fired for a given vehicle over a week, for example.
The idling report gives you an overview into where your vehicles spent the most time idling and for how long. It can be scheduled to be sent automatically to your email address on a weekly basis.
The offline report tells you which devices in your fleet are unresponsive, this report includes information such as the battery level and last phone operator the device was connected on.
- Fleet Schedule Maintenance
The fleet schedule maintenance report gives you the ability to setup your own maintenances for your vehicles and how often they’re supposed to be done. This report works best when you schedule it, giving you the ability to receive a report on a monthly basis that tells you how many miles left till your next scheduled maintenance. Please note that this report works based off of the odometer and hour meter that you enter in the Vehicle Counters section.
- Fleet Sky-View
The Fleet Sky View takes any geofence you give it and tells you if vehicles are currently in or outside of it. If you schedule this report you can receive a report at 8AM every day to know which one of your vehicles are in the geofence and which ones are not.
- Taurus Check In
The Taurus check-in report extends the functionality of the Taurus tracking app for your phone, and tells you all the places that you checked into, as well as the pictures captured in these places.
The way that it works is that you create a scheduled report to arrive, either daily at a certain time of the day, weekly on a specific day of the week, or monthly for example.
Then you tell the system how far back do you want to get data from? In other words if I receive the report every Monday at 8AM, how far back do I want to receive data from that day. This is the “back” parameter that’s filled in when you create the report.
To create a new scheduled report you’ll need to click on the create button on the bottom right, this will open a dialog where you’ll enter information about the report you want scheduled.
Please note that depending on the report that you select you’ll have some additional fields to enter which are required. For example the speeding report requires that you enter the speed limit, etc.
When you receive the email the name of the report will be sent in the Subject of the email.
The vehicle counters section allows you to enter values for the odometer and hour meter of your vehicle, as well as create your own customized odometers for any purpose.
To get started go to the Vehicle Counters app, under the Vehicle Management section.
There just select a vehicle from the left hand side, and click on the Edit icon next to the “Vehicle counters” section.
Then select the Distance counter, and enter a value in miles or km, depending on your preferences.
Upon saving, this will keep the value in queue waiting to be synchronized with the vehicle once the vehicle is ONLINE again.