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Support

Expert help for developing
from the edge

Gain access to our technical documents by registering today

We offer our members access to a vast library of technical documents, downloads, release updates, FAQs, and tutorials for Accessories, Pegasus Gateway, and Syrus Series that help you further develop from the edge.

Login now if you are already registered or select a membership plan below:

Basic

Free

  • Access to Download software utility tools
  • Newsletter and important announcements
  • RMA procedure and request form
  • FAQ: Frequently Asked Questions

Cost: FREE

Select

Full access

$240/year

  • Access to Syrus Watch – Remote Hardware Diagnostics / Automatically link SIM card IMSI – Sim ID – Carrier with device IMEI
  • Over-the-air secure scripting using Syrus Watch Diagnostic Software Tool
  • Development Community Forum
  • Custom API Help & configuration
  • Hands on training with our certified applications engineers
  • Video-tutorials and Online training videos
  • Complete diagnostic documentation to recover devices
  • ECU Monitor – Links to vehicle manufacturer documentation
  • Instant updates on firmware releases with complete description detail
  • Technical Support via email for old Antares GPS devices. End of Life (EOL) for Antares GPS devices was on September 2010
  • Advance documentation and technical support material for DCT University Certification Program
  • Access to advanced documentation

Cost: $240/year

Select

Syrus IoT Dev Kit

Full access included

Gain full access to our support library when you develop from the edge.

With our Syrus IoT Dev Kit, add any listed accessory and start creating innovative applications for:

  • Driver Identification & Performance
  • Driver safety & fatigue alert monitoring
  • Mobileye Driver Assistance Real Time Telematics
  • Engine Diagnostics for J1708/J1939
  • Cold Chain Temperature Monitoring
  • Two-way audio verification
  • Tire Pressure & Temperature Monitoring
  • Fuel Level and Gas Performance
  • Photo capturing for security checks

The Syrus IoT Dev Kit includes: Programming board, USB cable, Power cable, 1 Syrus 3G Bluetooth (P/N: S3GBT-2481A), 2 Bluetooth tags, 1 iButton, 1 Microphone, 1 GPS antenna, 1 SIM card (with 5MB monthly for 1 year), 1 year access to support library.

Cost: $599

Learn more

Access to the Online Support Library is subject to interested parties with general interests and/or a standard NDA signed with DCT.

Login

Recent support articles

  • Pegasus January 2019 Overview
  • Pegasus December 2018 Overview
  • Adding Custom Maps to Pegasus
  • Integrating 3rd Party Accessories
  • Pegasus November 2018 Overview

Contact

email: support@digitalcomtech.com
phone: +1 (305) 809-0638 | Mon – Fri (7:30am – 6pm UTC-5)
skype: dct_support
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